Shipping Policy

Shipping Policy

Thank you for visiting and shopping at Arabigo Coffee Roastery. We strive to provide you with the best coffee experience, including a seamless delivery process. Please review our shipping policy for online orders below.

Processing Time

All orders are processed within 1-3 business days. Orders placed after 3 PM or on weekends and holidays will be processed on the next business day.

If we experience a high volume of orders, processing times may be slightly delayed. We will notify you of any significant delays.

Shipping Rates & Delivery Times

Shipping fees will be calculated at checkout based on your location and the weight of your order. Standard shipping rates apply as follows:

Local (within [City/Province]): Delivery within 2-5 business days.

National (across the Philippines): Delivery within 5-7 business days.

International Shipping: We currently do not offer international shipping, but stay tuned as we may expand in the future.

Please note that delivery times are estimates and may vary based on courier services and location.

Shipping Carriers

We partner with reliable courier services such as [LBC, J&T Express, etc.] to ensure your orders arrive on time and in perfect condition.

Order Tracking

Once your order has been shipped, we will provide a tracking number via email or SMS so you can monitor your package's journey.

Shipping Restrictions

We do not ship to P.O. Boxes or military addresses.

Some regions may have restricted shipping due to logistical limitations. If we cannot deliver to your location, we will notify you immediately and offer a solution.

Damaged or Lost Items

Arabigo Coffee Roastery is not liable for packages lost or damaged in transit. However, if you receive a damaged item, please contact us within 48 hours of receiving the order with photos of the damage. We will assist you in filing a claim with the shipping carrier.

Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Questions?

For any inquiries or issues regarding your order or shipping, feel free to contact us via our socials or at arabigocoffeeph@gmail.com